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What seems to be bringing about the most troubles is the fact that their payout times are extremely slow and they take more than a month to process, no matter which payment options you prefer and use.
Painfully slow payouts that take more than a month, and in most cases, you really have to fight for your cash and spend countless hours trying to reach the customer support by mail or live chat.
Behavior like this is highly unprofessional and it gives gambling in general a really bad name. Use this function to inform the moderators and administrator of an abusive or wrongly posted message.
Planet 7 Casino Review. Conclusion Behavior like this is highly unprofessional and it gives gambling in general a really bad name. Down to Brass Tacks Planet 7 Casino is rated of casinos reviewed with a score of 1.
Member's Feedback 52 Read All. I have been depositing and playing at this casino for 2 years almost and have made about deposits, but have also redeemed bonuses.
The issue is that I feel like the amount of deposits made overrules the small amount of bones claimed and not to have ever cashed out.
I know it is on the Blacklist, but it was one of the first casinos I started playing with in But I'm moving on. Good luck to those that can have winning withdrawals and better service.
I was a little disappointed after not winning with my deposit.. Never made a deposit but have played multiple times with the free no deposit bonuses.
Seems like a decent casino though the vast majority of reviews seem to say otherwise. RTG based software casino. The live chat support is not efficient as they frequently transfer the chat to others and back around and hold time is long.
I've had chat reps just disconnect the chat without asking if I had any further questions. I opted out of their marketing but they continue to email me.
Their support is lacking as they only write you back if it is in regards to depositing but not regarding account issues or bonus questions.
I do not recommend this casino and think they are bogus. Right away I have the system replying I will be notify within the next 2 business days. Well so I resend all my documents which the same one that I already did the first time.
This was on Feb 7, Again the system told me I will be notify within 2 business day. Once more I did not hear back for 5 business day I contacted customer live support then they told me my doc still incomplete.
So I escalate the issue to the documents department and finally they approve it in 7 days. Oh and by the way I requested bitcoin withdrawal. Yesterday I signed in to check on the status and suddenly they told me I requested a check withdraw.
The casino divides their games into the following sections: We'll examine each of these in the next four sections, providing readers with a strong idea of what to expect before they ever set eyes on the actual casino website.
Since space is limited, I'm not going to list all the slot machines available from Planet 7. There are, however, over to choose from. The fact that they're designed by Realtime Gaming is also a bonus, as you can always count on that company to provide diverse themes and reliable graphics.
If you choose the downloadable version of the casino, then all slots are available. The Flash version is more limited in its selection, but that's common among most casinos.
Multi-payline games have become the norm, and the bulk of these slots fall into that category. There are, however, some three-reel games for old school players.
Regardless of your preference, you can look forward to progressives, win multipliers, bonus rounds, scatter pays, and wild symbols.
I would discuss the slots with the best payout percentages, but these figures aren't commonly available. To make matters more complicated, RTG software provides three settings to allow casinos to make each game looser or tighter.
Fifteen table games are available from Planet 7, and each has been designed by the award-winning team at Realtime Gaming. The following are included:.
The player compares one card with the dealer, and the high card wins. In the case of a tie, the player can go to war and double their wager. The player tries to beat the score of the banker.
Featured in a number of James Bond films and often played for high stakes. Similar to blackjack, although the dealer doesn't draw their second card until the player has completed their hand.
Played in a similar to manner to blackjack, but the dealer and player both get two face-up cards at the beginning of the game.
PokerThe player must build a better three-card hand the dealer. A pair pays bonus money if an optional wager is made.
Requiring at least of pair of 10s for a payday, this game challenges the player with building the best possible hand using two cards and three community cards.
Hold'em Bonus PokerPlays like regular Texas Hold'em, although there are no additional wagers after the river phase. The house edge is only 0.
PokerThe player must make a two-card and five-card hand, and both must beat the dealer's hands in order to win a payout. The player gets two face-down cards to begin the game, and their objective is to get closer to 21 than the dealer without going over.
PairsThis game is similar to blackjack, although a bonus payment is available to the player if they get a pair with their initial two cards. Carries a low house edge of 0.
The player is dealt three cards. In order to win, the value of the final card must be between the values of the first two.
Thanks to RTG, Planet 7 has 16 different video poker games to offer its customers. These include the following:. The minimum hand for a payout is three-of-a-kind, and the seven cards substitute for any other card.
Two cards are dealt face up, and then a pair of three-card hands is dealt with only the top card facing up.
In order to win, the player must guess which hand is superior. The most common form of video poker, this game starts paying out with a pair of jacks.
The multi-hand version of this game offers one of the lowest returns at Four-of-a-kind hands offer larger payouts, but you can finish in the money just by getting a pair of jacks.
This game is like Jacks or Better, except a bonus payment is paid out for any four-of-a-kind hand. Plays like Double Bonus Poker, expect the bonuses for some four-of-a-kind hands are even larger than before.
In order to receive a payout, you'll need a pair of jacks or better. If you get any four-of-a-kind hand, you'll win a bonus payout.
All deuces are wild, and the minimum payout hand requires three-of-a-kind. In order to receive the top cash prizes, you'll need to make a royal flush or five-of-a-kind using a wild card.
The deuce card is wild, allowing it to substitute for any other card. Bonus payouts are available for different card combinations, but you need at least a three-of-a-kind to finish in the money.
This game is similar to the classic Jacks or Better, although the pay table has been modified. The minimum payout requires a pair of jacks, but special payouts are awarded for four aces, eights, or sevens.
Aces and Eights offers the best overall return of these games at Both single and multi-hand versions of video poker are available through the site.
If you decide to play more than a single hand at a time, you can choose from the following options: The 14 games in this section offer a variety of options, with the house edge averaging 2 to 3 percent.
The best wager is the even money bet on the French roulette wheel, which carries a house edge of 1. Three dice are rolled, and the player wagers on the outcome.
The highest payout is an impressive This scratch card option simulates blackjack, with the player trying to get a better hand than the dealer.
This is another scratch card game, this time offering a theme of leprechaun and shamrocks. The lowest winning multiplier is x1, while the highest is x Another scratch card game, this one pays out if a 7 is uncovered.
The player wins double the amount if a magical hat is also revealed. This is the most popular version of the game in American casinos, although the addition of the 00 pocket results in a bigger house edge.
This game has a lower house edge than its American counterpart thanks to only one zero pocket. All wagers are written in French, and the table can accommodate more than one player at a time.
Several players can play at the same time, and a timer feature is included to simulate the pressure and excitement of real-life gaming. With a theme straight out of the s, this game features progressive jackpots and the option to play up to cards at once.
Fans of bingo should love the extra features such as bonus rounds, special balls, and winning multipliers. Another scratch card game, this time requiring the player to get a 7 or 11 to win.
Various multipliers are available, including one that pays times the normal win. The classic casino game that allows players to roll a pair of dice and wager on the outcome.
While Planet 7 accepts players from the United States, they don't act as though the passage of the UIGEA has harmed their ability to accept deposits from players.
In fact, they state on their website that they have one of the best records in the industry for successfully processing money into customer accounts.
This credit card option can normally prove difficult for players in the United States, but Planet 7 insists that they've got players covered.
Keep in mind, though, that some of the leading casinos have difficulty on this front. Players in other parts of the world, however, should find it a simple matter to perform a transaction.
Neteller One of the world's leading e-wallet services, Neteller is not available to players in the United States. For those who live elsewhere, they'll find that their account can be loaded with money online or at an available kiosk.
Other deposit options are supposed to be available, but the site doesn't provide any additional information other than their logo.
If you want to know more, you're supposed to contact their customer service department. Withdrawal options may change at times according to their site, but the following three options are always available:.